HALO KNIGHT Extended Warranty Service

Thank you for choosing HALO KNIGHT.

Our products are designed to deliver outstanding value. We operate with a low-margin pricing strategy to ensure the best possible price-performance ratio for our customers.
Every product already includes a free standard warranty, which we strictly honor to protect your rights and build long-term trust.

For additional peace of mind, we also offer an optional paid extended warranty plan, allowing you to enjoy longer coverage and worry-free riding.

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Standard Warranty (Included for Free)

• Electric Scooters: 6 months
• Electric Bikes: 12 months

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Extended Warranty (Optional Paid Service)

• Extension to a total of 2 years from the original purchase date
• Price varies by model

This plan extends your warranty coverage period, giving you longer protection beyond the standard warranty.

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What’s Covered

The extended warranty covers natural failures (non-human causes only) of the following key components:

• Battery
• Motor
• Controller
• Display

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What’s Not Covered

• All other parts, components, wear-and-tear items, and accessories not listed above
• Any damage or malfunction caused by:
  • Misuse or improper operation
  • Accidents or external impact
  • Water ingress or poor maintenance
  • Unauthorized modifications or repairs

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Eligibility & Conditions

• The extended warranty must be purchased within 14 days after placing your order
• Valid only for complete vehicles purchased directly from our official website
• Customers must provide clear fault videos and cooperate with basic troubleshooting
• Unauthorized modifications or human-caused damage will void the warranty
• The warranty includes replacement parts only
• Shipping costs are borne by the customer based on actual charges

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Important Notice

This extended warranty is a commercial warranty service and does not limit or replace your rights under the applicable legal warranty of conformity in your country.

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Why Choose Extended Warranty?

• Longer protection for key components
• Reduced long-term maintenance concerns
• Greater confidence in daily use